WV.gov uses the Secure Sockets Layer (SSL) protocol to safeguard your sensitive personal information, including your credit card number, during online transactions. SSL protocol is the industry's accepted form of encryption and it provides the highest level of protection possible for Internet communications. Using this widely accepted form of encryption, your transaction is secured from your personal computer to the WV.gov computer processing your request.
The WV.gov servers are located behind a secure firewall. For added security, unless you have specified differently, your credit card information is not retained and only authorized individuals have access to your credit card number for card processing purposes.
Additionally, all WV.gov servers and client computers and the various online services are scanned regularly by internal security groups as well as a third party security assessor.
SSL is gerneally regarded to be a very safe encryption method, but we fully understand if you are not comfortable entering your credit card information online. In that event, please telephone the agency using the toll-free number and speak directly to an agency representative.
If you have trouble purchasing securely at our website, then you may be behind a firewall or using a proxy server that doesn't allow for secure transactions. If that is the case, then you may phone or fax your order.