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Assistance Programs 

Assistance Program Resources 

20% Discount Utility Program
The Special Reduced Residential Service Rate Program (20% Utility Discount Program) was established by statute to assist certain eligible participants in receiving a 20% discount from their electric and/or gas company. In order to be eligible for this rate reduction, one must be a recipient of either SSI, WV WORKS, or Food Stamps AND be 60 years of age or older. One must be a recipient of one of these programs during November, December, January, February, and March to get the discount for that month.

Basics of Service Coordination for the Department of Health and Human Resources
Presentation on the basics of service coordination. Service Coordination services are activities to establish a life-long, person-centered, goal-oriented process for coordinating the supports (both natural and paid), range of services, instruction and assistance needed by persons with developmental disabilities.

Become a WIC Vendor
Any interested grocery stores or pharmacies located in the State of West Virginia who wish to participate in the WIC Program need to contact the Vendor Management Unit (VMU) of the WV WIC Program at 304-558-1115, or use the vendor inquiry form.

Behavioral Health Advisory Council Bylaws
Detailed description of the Behavioral Health Advisory council bylaws.

Bureau for Behavior Health and Health Facilities Home and Day Visit Guidelines
Guidelines for the monthly home visit for each participant of the Title XIX MR/DD HCB Waiver program.

Child Support Resources
Looking for information regarding child support? Learn more about this program adminsterd by the Bureau for Child Support Enforcement.

Children's Health Insurance Program Information Flyer
The Children’s Health Insurance Program (CHIP) is a low cost health care plan for children and teenagers of working families. There is no cost to apply and no premiums or deductibles to pay should you qualify. Apply online at www.wvinroads.org.

Commitment Procedures of the Behavioral Health and Health Facilities Bureau
Commitment Procedures - Role(s) Of The Community Behavioral Health Center.

Crisis Respite Desk Guide
Temporary out-of-home crisis placement desk guide.

Crisis Respite Site Directory
Site listing for crisis respite facilities in the State of West Virginia.

Detailed Budget for the Department of Health and Human Resources FY 2008 Instructions
The West Virginia Department of Health and Human Resources (DHHR) requires that a detailed budget and justification worksheet (budget) be prepared and approved for all grants and related agreements negotiated with the DHHR. These instructions and corresponding worksheets serve not only to provide guidance in completing the budget, but to establish the minimum reporting requirements for the budgetary process.

Domestic Violence Resources
This document is a description of Domestic Violence resources with contact numbers available statewide.

Family Assistance Resources
This document is a description of Family Assistance Resources available statewide, contact persons for each program, and a county-by-county breakdown of available services.

Family Assistance Services
This page lists the multiple family assistance services offered by the Bureau of Children and Families.

Family Planning Program
The WV Family Planning Program contracts with approximately 148 local county health departments, primary care and rural health centers, college and university student health clinics, hospitals, and private medical practices to deliver clinical family planning services to eligible individuals.

Feeding Assistant Guidelines
Guidelines for feeding assistants in the State of West Virginia.

Forthwith - Why The Need For Such Expediency?
Medical reasons and responsibility listing for the involuntary commitment procedure.

Guidelines for Approved Medication Administration Personnel Approved Facilities
The purpose of this memorandum is to communicate a change in the Approved Medication Administration guidelines and forms to all approved AMAP facilities.

Health Care Facilities Directory
This document is a description of Health Care Facilities statewide, contact persons for each program, and a county-by-county breakdown of available services.

Healthcare Coverage Assistance
West Virginia offers a number of options to fulfill individual health coverage needs and the needs of small businesses to provide employees health care plan options.

Incident Management System User Training Manual
User manual and process document for the WV Incident Management online system.

Individual Program Plans (IPP) - Guidelines for DHHR Guardians & Healthcare Surrogates
The Individual Program Planning is the process by which the member and his/her IDT develop a plan based on a person centered philosophy.

InROADS - Food Stamps, Medicaid, CHIP, Clothing, Energy Assistance Programs
inROADS - the Information Network for Resident Online Access and Delivery of Services - evaluates you for possible eligibility and allows you to apply / review for benefits offered by the state of West Virginia and lets you check on your benefits information online.

Involuntary Commitment Process
Flowchart of involuntary commitment process.

Low Income Energy Assistance Program (LIEAP)
The Low Income Energy Assistance Program (LIEAP) assists eligible households with the cost of home heating through direct cash payments or payments to utility companies on their behalf. A crisis component is available for households without resources facing the loss of a heating source. Eligibility for both program components is based on a combination of factors, including income, type of heating payment, and total heating costs.

Mental Retardation/Developmental Disability Waiver Program Provider Phone List
Phone listing for the WV MR/DD Waiver Program Providers.

Mental Retardation/Developmental Disability Waiver Manual
Covered services, limitations and exclusions for the MR/DD program.

Mental Retardation/Developmental Disability Waiver Program Providers
Contact listing of providers in the WV MR/DD Waiver Program.

Mental Retardation/Developmental Disability Waiver Program Service Coordination Agency List
Contact listing for the WV MR/DD Waiver Program Service Coordination Agency.

Non-Medicaid Clients Data Submission Requirements
Diagnostic disability groups form submission requirements.

Olmstead Plan Overview
Overview of the Olmstead Plan: Olmstead v. L.C., (98-536) 527 U.S. 581 (1999), is a landmark United States Supreme Court decision for the civil rights of people with disabilities to receive community-based services and supports.

Prescription Drug Assistance
West Virginians have a number of options for prescription drug assistance and free or low-cost medications.

Quality Review Process for Crisis Prevention, Planning and Resources
Crisis Prevention, Planning and Resources for the quality review process.

Small Business Plan
The West Virginia Small Business Plan is intended to help more uninsured working adults obtain comprehensive health insurance coverage through employer-sponsored plans that are priced lower than the usual rate for comparable coverage. It is one component in an overall commitment by West Virginia state government to provide access to health insurance and medical care for all citizens.

Support Services Definitions
The Office of Behavioral Health Services has informed providers with a Grant Agreement of the availability of five new support services they may utilize. The five services include General Support Services; Socialization Support — Provider Operated; Drop-in Center — Provider-Operated or Contracted; Peer Support Groups; and Supportive Residential Services.

Targeted Case Management Program
A Description of the Targeted Case Management Program in West Virginia

Tel-Assistance and Link-Up America
Through Tel-Assistance, telephone companies offer reduced basic service to eligible low-income elderly and disabled customers. The Division of Family Assistance issues applications to eligible recipients and provides ongoing eligibility information to the telephone companies and informs them when customers are no longer eligible for Tel-Assistance. This is handled centrally by the Division of Family Assistance.

Title XIX Mental Retardation/Developmental Disability Waiver Program - Quality Review Guide
The purpose of this guide is to be used by all MR/DD Waiver Program Reviewer’s to prepare for and to complete all program reviews.

Title XIX Mental Retardation/Developmental Disability Waiver Program - Quality Review Process
Detailed description of the review process that is used to assess the quality of supports and services provided by MR/DD Waiver Provider agencies.

Title XIX Mental Retardation/Developmental Disability Waiver Program FAQ - Summary
Procedure used to determine eligibility for the Title XIX MR/DD Waiver Program.

Transition Initiative Fact Sheet
Fact sheet on the three main components of the West Virginia Transition Initiative: 1) the transition process; 2) the funding of transitional start-up costs; and 3) the Money Follows the Person study.

UNISYS - WV Medicaid
The Bureau for Medical Services awarded the fiscal agent services contract to Unisys who will provide the following services to West Virginia Medicaid providers: Provider Relations, Provider Enrollment, Consumer Services, Electronic Media Claims (EMC) Helpdesk, Pharmacy Helpdesk

West Virginia Breast and Cervical Cancer Screening Program
The West Virginia Breast and Cervical Cancer Screening Program (WVBCCSP) is a comprehensive public health program that helps uninsured or underinsured women gain access to breast and cervical cancer screening services. Screening and early detection reduces death rates, improves treatment options, and greatly increases survival.

WIC Benefits
WIC is the Special Supplemental Nutrition Program for Women, Infants and Children. WIC was established in 1972, as a pilot project following a national survey that found anemia and inadequate growth to be common among American children in low-income families.