BERKELEY SPRINGS, W.Va. – Relief is on the way for some guests and visitors who have been calling Cacapon Resort State Park but getting no answer, according to District Administrator Paul Redford. Cacapon Resort is getting a new phone system, lines and upgrades. During the changeover, Cacapon recently experienced a break in the main line that created a loss of service.
“We’re experiencing a few growing pains,” Redford said. “We apologize for the inconvenience, but we welcome what will be a great improvement of communication both internally at the park and with visitors and guests to the Morgan County area.”
Dagostino Electronic Services was the successful bidder on a complete telephone overhaul at this eastern panhandle West Virginia State Park. From underground and overhead cable to the switchboard and phones, this system will bring Cacapon into the 21st century for communications. The new system will also accommodate expansion if necessary.
“Cacapon Resort has struggled for several years with a decades-old switching system while a new telephone system purchasing contract was being developed,” Redford explained. “The bidding process sometimes takes months and, in this case, years to complete and be awarded. We extend apologizes to guests having difficulty calling for information and reservations, but all that will change with the new system.”
The contract calls for the replacement of all phones, switchboard and internal systems, and cabling underground, overhead and internally. The process will take at least two months to complete. There is a temporary line installed so telephone calls can be received by the park. The current park phone number is 304-258-1022 and the number may or may not work depending the phase of system installment. Guests calling the park have a second phone number to use, 304-258-1023. The park’s Web site www.cacaponresort.com will post telephone information and progress as the installation is made. Individuals using Facebook may opt to become a fan of Cacapon Resort State Park or W.Va. State Parks and watch for information posted regarding installation progress for telephone service, as well as restaurant and special events. An e-mail address, email@example.com, is available for contact as well.
Cacapon Resort State Park is located 10 miles from Berkeley Springs on Route 522. The park is a popular vacation destination and has served generations of state residents and vacationers. The 48-room lodge includes a gift shop and full-service restaurant that features Sunday buffets, daily menu and caters to groups using the park. An 18-hole Robert Trent Jones, Sr. golf course, riding stables, wobble clay shooting range and beach swimming appeals to the outdoor-oriented individual. Cabins and cottages are open for the summer season, as well as the Old Inn, a vintage Civilian Conservation Corps structure that can accommodate up to 32 guests. A summer nature program and a year-round nature center and interpretative programs are also onsite. Visit the park Web site at www.cacaponresort.com to learn more about this area. For reservations and questions, please call the temporary phone number 304-258-1023.