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The Official Website of the State of West Virginia

Crafting Your Company’s Story to Appeal to Your Ideal Customer

2/16/2023

Whether you are a startup or an established business, it is important to craft your company’s story in a way that appeals to your ideal customer. This means understanding who your customer is and how to frame your story in a way that resonates with them. Telling your own company’s story can be a powerful tool for connecting with potential customers and creating a loyal following. Let’s explore how you can best tell this narrative.


The first step in telling your company’s story is knowing who you are talking to. What kind of person makes up the majority of your customer base? Are they young professionals, stay-at-home moms, or corporate executives? Once you have determined who your target audience is, you need to make sure that every aspect of the story is tailored towards them. If you know what kind of people use your product or service, then it will be much easier for you to appeal to them. 

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