Changes forced on the West Virginia Division of Motor Vehicles by the pandemic have actually pushed the agency into the modern era and some of the adjustments will become permanent.
“The West Virginia DMV has advanced in technology, 20 to 25 years within the past two and a half years,” said DMV Commissioner Everett Frazier.
Frazier got the job in 2020 and now admits, he didn’t realize the scope of the agency’s authority when he took over.
“I thought it was driver license and license plates. It’s a whole lot more,” he said.
Frazier also knew the agency, as in all other states, had a negative stigma. He’s fought hard to change that and believes they have made strides.